Lead Csr / Teller - Full Time - Lake Forest West

Fifth Third Bank

Lake Forest, Illinois, USA
Base: 43,680.00 - 67,700.00 usd annual; bonus/equi...
Excellent customer care
Daily transactions
Problem resolution
Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies

Job Summary

  • Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.
  • Function in a capacity that performs the most complex duties of a CSR, exercising considerable independent judgment.
  • Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

Matching Summary

Provide excellent customer care to customers regarding daily transactions, addressing inquiries, and problem resolution, in accordance with Fifth Third Bank policies.

Salary

Base: 43,680.00 - 67,700.00 USD Annual; Bonus/Equity: Not specified; Benefits: comprehensive benefits

Skills & Requirements

Must-have

  • excellent customer care
  • daily transactions
  • problem resolution
  • confidential customer business
  • sound judgment in decision making
  • meet or exceed sales referrals

Nice-to-have

  • friendly demeanor
  • can-do attitude
  • caring attitude
  • team environment
  • positive customer experience

Key Requirements

  • High school diploma/GED
  • minimum of 3 years of CSR experience
  • advanced math functions
  • communicate via written or verbal format
  • take initiative and utilize sound judgment
  • establish self as a leader

Work Rights

Not specified

Tailored Resume

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