Customer Experience Coordinator (relief) - White Plains, Ny

Veterinary Emergency Group

White Plains, New York, United States
Base: $20.00 - $30.00ph; bonus/equity: not specifi...
On-site
2+ years customer service experience
Advanced computer program proficiency
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by saying yes to patients and their families while supporting their staff

Job Summary

  • VEG is dedicated to transforming the emergency veterinary experience by saying yes to patients and their families while supporting their staff.
  • The role requires greeting customers with warmth, routing urgent medical calls to doctors quickly, and providing compassionate guidance on financial options.
  • Employees receive competitive compensation ranging from $20.00 to $30.00 per hour along with flexible schedules and generous referral programs.

Matching Summary

VEG is dedicated to transforming the emergency veterinary experience by saying yes to patients and their families while supporting their staff.

Salary

Base: $20.00 - $30.00/hr; Bonus/Equity: Not specified; Benefits: Flexible schedules, employee referral program, scrubs, food provided

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Advanced computer program proficiency
  • Ability to work nights weekends holidays
  • Comfort with noisy environments and odors
  • Strong multitasking in high stakes settings

Nice-to-have

  • Empathetic people-centric approach
  • Creative problem solving skills
  • High emotional intelligence
  • Humility and team ownership
  • Curious nature for continuous learning

Key Requirements

  • 2+ years of customer service experience
  • Availability for rotating night and weekend shifts
  • Willingness to work in noisy/odorous environment

Work Rights

Not specified

Tailored Resume

Cover Letter