Apprentice, Insurance Client Services

S&P Global Market Intelligence

Addressing client questions and requests
Escalating issues and inquiries
Communicating with internal teams
Apprentices have a direct impact on the quality of the support provided, hence directly affecting the client's perspective of the quality of the company as a whole

Job Summary

  • Apprentices have a direct impact on the quality of the support provided, hence directly affecting the client's perspective of the quality of the company as a whole.
  • Since the Apprentices are directly contacting clients, they also have the opportunity to relay feedback to the company and understand the needs of the clients which is valuable to the development of the Platform.
  • Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Matching Summary

Apprentices have a direct impact on the quality of the support provided, hence directly affecting the client's perspective of the quality of the company as a whole.

Skills & Requirements

Must-have

  • addressing client questions and requests
  • escalating issues and inquiries
  • communicating with internal teams
  • proactively handling inbound client inquiries
  • adapting to macro-economic events
  • managing interactions with unified teams

Nice-to-have

  • customer-oriented approach
  • curiosity and shared belief
  • spirit of discovery
  • collaboration in close partnership

Key Requirements

  • Bachelor's degree in finance or equivalent
  • Basic Insurance knowledge
  • Strong working knowledge of business fundamentals
  • Evening/night shift working hours
  • Mandatory 2 days from office

Work Rights

Not specified

Tailored Resume

Cover Letter