As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As Concierge for the Plumpton Marketplace Branch Branch of CommBank, you’ll be the face of CommBank & the first person customers speak with to assist them.
With us, you’ll help customers make informed financial decisions to achieve their goals.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Assist customers with enquiries
Guide customers to appropriate channels
Demonstrate in-branch technology
Maintain approachable professional demeanor
Nice-to-have
Build personal connections with customers
Enhance customer experience
Improve financial wellbeing of customers
Support Aboriginal and/or Torres Strait Islander Peoples