As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and emotional moments
Job Summary
As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and emotional moments.
Key Responsibilities include greeting clients and patients with empathy, urgency, and professionalism, triaging incoming calls, and managing emotionally charged situations with compassion and clarity.
We offer a supportive environment that fosters personal and professional development, along with benefits that prioritize wellness and growth.
Matching Summary
As a Client Service Representative (CSR) in our emergency and specialty veterinary hospital, you will be the first point of contact for pet owners during some of their most stressful and emotional moments.
Skills & Requirements
Must-have
Triage incoming calls
Manage client and patient information
Handle emotionally charged situations
Process payments and estimates
Maintain reception area cleanliness
Nice-to-have
Compassionate and empathetic communication
Work in a fast-paced environment
Support veterinary team and clients
Key Requirements
High school diploma or equivalent
Available to work evenings, weekends, and some holidays