Director Venue Business Operations

Sphere Entertainment Co.

Las Vegas, NV, United States
Base: $185,000 - $200,000 usd; bonus/equity: not s...
On-site
Guest experience improvement
Operational processes and procedures
Data-driven measurement of kpis
The Director, Business Operations - Venue will be a critical partner to the Sphere Venue Operations team, supporting all aspects of the operations at the Las Vegas Sphere

Job Summary

  • The Director, Business Operations - Venue will be a critical partner to the Sphere Venue Operations team, supporting all aspects of the operations at the Las Vegas Sphere.
  • The role will support the team in all aspects of the customer journey during an event at the venue including ingress, food & beverage, merchandise and guest services.
  • This role will also support Venue Operations leadership more broadly on strategic planning, process and resource optimization and ensuring cross functional connectivity critical internal and external groups.

Matching Summary

The Director, Business Operations - Venue will be a critical partner to the Sphere Venue Operations team, supporting all aspects of the operations at the Las Vegas Sphere.

Salary

Base: $185,000 - $200,000 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • guest experience improvement
  • operational processes and procedures
  • data-driven measurement of KPIs
  • strategic planning and optimization
  • cross-functional connectivity

Nice-to-have

  • professional services experience
  • collaborative across different functions
  • drive adoption internally

Key Requirements

  • 6+ years of work experience
  • Experience leading complex projects
  • Comfort with quantitative and qualitative data

Work Rights

Not specified

Tailored Resume

Cover Letter