Large Animal Client Services Supervisor

LSU Vet Med

Baton Rouge, Louisiana, United States
Not specified; benefits: health, life, dental, vis...
3 years leadership experience with direct supervisory duties
Oversee monthly billing process and collections
Manage scheduling processes and appointment bookings
This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital

Job Summary

  • This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital.
  • The incumbent will provide ongoing training and mentorship to team members while driving cultural change to foster a collaborative environment.
  • LSU offers outstanding benefits including health, life, dental, vision insurance, retirement options, and tuition exemption for qualified positions.

Matching Summary

This position plays a pivotal role in ensuring the seamless operation of the Large Animal client service team at the Veterinary Teaching Hospital.

Salary

Not specified; Benefits: Health, life, dental, vision, retirement, paid holidays, wellness benefits, tuition exemption, employee discounts

Skills & Requirements

Must-have

  • 3 years leadership experience with direct supervisory duties
  • Oversee monthly billing process and collections
  • Manage scheduling processes and appointment bookings
  • Resolve complex internal and external customer issues
  • Collaborate with clinicians for billing closure

Nice-to-have

  • Knowledge of equine and food animal industry
  • Drive cultural change and foster collaboration
  • Experience in mentorship and team development
  • Strong relationship building with referral veterinarians

Key Requirements

  • Bachelor's degree preferred (or equivalent experience)
  • 5 years leadership experience preferred
  • Certified Veterinary Practice Manager (CVPM) certification preferred
  • Valid U.S. work authorization required
  • Pass pre-employment background check

Work Rights

Must have valid U.S. work authorization

Tailored Resume

Cover Letter