The Donor Services Coordinator serves as the vital first point-of-contact for the Blood Donor Recruitment Programme at Singapore Red Cross Society
Job Summary
The Donor Services Coordinator serves as the vital first point-of-contact for the Blood Donor Recruitment Programme at Singapore Red Cross Society.
Responsibilities include driving donor recruitment through proactive tele-engagement, managing inbound interactions, and ensuring data integrity across multiple channels.
The role requires a flexible schedule including weekends to support operational requirements and maintain national blood collection targets.
Matching Summary
Match Score: 75
The Donor Services Coordinator serves as the vital first point-of-contact for the Blood Donor Recruitment Programme at Singapore Red Cross Society.
Skills & Requirements
Must-have
Strong verbal communication skills
Proficiency in spoken English
Microsoft Office applications proficiency
Customer service experience preferred
Weekend work availability required
Nice-to-have
Second language communication ability
CRM or database system experience
Call center operations background
Adaptability in fast-paced environment
Key Requirements
Diploma from recognised local polytechnic
Prior customer service or call centre experience advantageous