Family Liaison Lead-ronald Mcdonald House

st. jude children's research hospital

Family communication and relationship building
Guest services coordination
Hospital partner collaboration
Serves as the primary point of contact for families staying at the Ronald McDonald House, ensuring a safe, supportive, and well‑coordinated environment throughout their stay

Job Summary

  • Serves as the primary point of contact for families staying at the Ronald McDonald House, ensuring a safe, supportive, and well‑coordinated environment throughout their stay.
  • Collaborates with hospital social workers, nursing staff, and other partners to coordinate family needs and ensure continuity between hospital and House resources.
  • Oversees the intern program and supports liaison team, assisting with onboarding and training.

Matching Summary

Serves as the primary point of contact for families staying at the Ronald McDonald House, ensuring a safe, supportive, and well‑coordinated environment throughout their stay.

Skills & Requirements

Must-have

  • Family communication and relationship building
  • Guest services coordination
  • Hospital partner collaboration
  • Documentation and reporting
  • Intern program oversight

Nice-to-have

  • Friendly and compassionate demeanor
  • Ability to remain calm under pressure
  • Attention to detail

Key Requirements

  • Bachelor's Degree or equivalent experience
  • Experience using computer systems for reports

Work Rights

Not specified

Tailored Resume

Cover Letter