It Business Systems Analyst

WSKY Bar Grill

Workday application support
Pdi application support
Troubleshoot application issues
Provide technical support for enterprise applications by diagnosing, troubleshooting, and resolving issues in a timely and effective manner

Job Summary

  • Provide technical support for enterprise applications by diagnosing, troubleshooting, and resolving issues in a timely and effective manner.
  • Collaborate with cross-functional teams to understand business requirements and ensure accurate application configuration and integration.
  • Continuously assess and improve support processes, identifying opportunities for automation, efficiency, and improved user experience.

Matching Summary

Provide technical support for enterprise applications by diagnosing, troubleshooting, and resolving issues in a timely and effective manner.

Skills & Requirements

Must-have

  • Workday application support
  • PDI application support
  • Troubleshoot application issues
  • Enterprise systems reliability
  • Application configuration and integration
  • Application performance monitoring
  • IT Service Management principles

Nice-to-have

  • Customer focus and passion
  • Continuous process improvement
  • End-user training and guidance
  • Fast-paced environment

Key Requirements

  • Bachelor's degree in computer science or related field
  • Minimum of two (2) years of experience
  • Experience with Workday and PDI preferred
  • Strong technical skills in application troubleshooting
  • Working knowledge of ITSM principles
  • Familiarity with application deployment and release management
  • Must obtain and maintain a valid Gaming License

Work Rights

Not specified

Tailored Resume

Cover Letter