Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility
Job Summary
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
Partners with Customers and Sales organization to meet customer requirements and grow sales, developing and fostering customer relationships.
Provides leadership to Customer Operations Team members, driving team performance towards key metric targets and identifying process improvement opportunities.
Matching Summary
Champions the voice of the customer as a member of the Site Leadership Team and works with the team to instill customer advocacy within the facility.
Skills & Requirements
Must-have
Customer advocacy within facility
Customer production meetings
Customer requirements and grow sales
Customer Operations Processes execution
Team performance towards key metrics
Nice-to-have
Integer’s Values and requirements
Voice of the customer
Customer relationships
Process improvement opportunities
Cross-facility sales opportunities
Key Requirements
Adheres to Quality Management Systems
U.S. Food and Drug Administration (FDA) regulations