Proficient with microsoft office suite and crm systems
SERHANT. is seeking a highly motivated Agent Marketing Administrator to enhance the services and experiences for real estate agents through effective communication and support. The role requires strong organizational skills and experience in customer service within real estate operations, focusing on agent engagement and satisfaction
Job Summary
The role involves actively engaging with agents on a day-to-day basis to assist in their daily workflow regarding task completion.
Candidates will leverage internal and external AI tools to enhance agent services and ensure a seamless experience from start to finish.
The position requires maintaining all departmental Service Level Agreements while managing over 60 incoming agent requests effectively.
Matching Summary
Match Score: 85
SERHANT. is seeking a highly motivated Agent Marketing Administrator to enhance the services and experiences for real estate agents through effective communication and support. The role requires strong organizational skills and experience in customer service within real estate operations, focusing on agent engagement and satisfaction.
Skills & Requirements
Must-have
4+ years experience in customer service
2-3 years client-facing agent interactions
Proficient with Microsoft Office Suite and CRM systems
Database management and data entry accuracy
Strong organizational and time management skills
Nice-to-have
Prior real estate operations experience
Familiarity with real estate transactions and contracts
Strong copywriting skills
Dynamic positive personality
Leadership ability
Key Requirements
4+ years total experience required
Authorization to work in the United States without sponsorship
Experience supporting high-performing real estate teams preferred
Work Rights
Must be currently authorized to work in the United States