Guest Service Supervisor

HRI Hospitality

Guest service and problem-solving abilities
Supervise daily front desk operations
Handle guest concerns promptly
HRI Hospitality is looking for individuals who share a passion for warm welcomes and creating unforgettable guest experiences

Job Summary

  • HRI Hospitality is looking for individuals who share a passion for warm welcomes and creating unforgettable guest experiences.
  • The Guest Services Supervisor will supervise and assist Guest Service Agents with daily front desk operations, ensuring smooth check-in/check-out and handling guest concerns.
  • The company emphasizes restoring properties and new builds, offering a destination to grow your career within a diverse array of brands in exciting locations.

Matching Summary

HRI Hospitality is looking for individuals who share a passion for warm welcomes and creating unforgettable guest experiences.

Skills & Requirements

Must-have

  • Guest service and problem-solving abilities
  • Supervise daily front desk operations
  • Handle guest concerns promptly
  • Monitor cash handling and billing
  • Enforce company policies and standards

Nice-to-have

  • Warm welcomes and unforgettable experiences
  • Passion for restoring properties
  • Team lead experience preferred

Key Requirements

  • High school diploma or equivalent
  • 1-2 years hotel front desk experience
  • Prior supervisory experience preferred
  • Knowledge of hotel systems a plus

Work Rights

Not specified

Tailored Resume

Cover Letter