Renewal Manager, Mid-market (individual Contributor)

Elastic

Barcelona, Spain
Competitive pyy based on work; not specified; heal...
On-site
Mid-market customer account management
Saas subscription renewal experience
Salesforce (sfdc) data management
Elastic is seeking a Renewals Manager to lead all aspects of Mid-market customer renewals and drive long-term retention and growth

Job Summary

  • Elastic is seeking a Renewals Manager to lead all aspects of Mid-market customer renewals and drive long-term retention and growth.
  • The role involves engaging customers proactively 180 days before renewal to secure continued partnerships and identify expansion opportunities.
  • Elastic offers competitive pay, flexible schedules, generous vacation days, and up to $2000 in matching donations for financial contributions.

Matching Summary

Elastic is seeking a Renewals Manager to lead all aspects of Mid-market customer renewals and drive long-term retention and growth.

Salary

Competitive pay based on work; Not specified; Health coverage, flexible calendar, generous vacation days, parental leave

Skills & Requirements

Must-have

  • Mid-market customer account management
  • SaaS subscription renewal experience
  • Salesforce (SFDC) data management
  • Renewal forecasting and negotiation
  • Proactive stakeholder relationship building

Nice-to-have

  • Passion for open source solutions
  • Knowledge of Elastic Search AI Platform
  • Experience with Enterprise Search or Security
  • Data-driven commercial ownership mindset

Key Requirements

  • Fluent in English
  • Proven success managing Mid-market renewals in SaaS
  • Deep understanding of renewal and retention processes

Work Rights

Not specified

Tailored Resume

Cover Letter