Job Summary

• Increase customer retention by conducting customer engagement calls, developing use cases, and performing strategic business reviews with C-level executives.
• Manage all post-sales activity for enterprise customers through strong relationship-building, product knowledge, planning, and execution.
• Develop joint success plans with customers to drive adoption and high-value use cases within the organization through change management.

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Skills & Requirements

Key Requirements

• Bachelor's degree or equivalent experience
• 3+ years account management experience
• 2+ years SaaS experience
• Experience with enterprise accounts preferred
• Driver's license may be required

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