Senior It Support Engineer

x.ai

Austin, TX, United States
On-site
Second-line technical support
Active directory administration
Network troubleshooting tcp/ip dns dhcp vpn
xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge

Job Summary

  • xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.
  • This role provides advanced technical guidance and service to end-users, resolves complex IT issues, and collaborates with Level 1 technicians and senior IT staff to ensure seamless technology operations.
  • The position offers a full-time onsite role with opportunities for growth and professional development in a collaborative team environment.

Matching Summary

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Skills & Requirements

Must-have

  • Second-line technical support
  • Active Directory administration
  • Network troubleshooting TCP/IP DNS DHCP VPN
  • Windows and macOS expertise
  • IT service management tools
  • Patch management and server administration

Nice-to-have

  • Scripting for automation
  • Cybersecurity best practices
  • Strong communication skills
  • Ability to work independently
  • Collaborative team environment
  • Mentoring and training skills

Key Requirements

  • 2-4 years IT or helpdesk experience
  • Associate’s or Bachelor’s degree preferred
  • Relevant certifications preferred
  • Experience with Windows Server and Linux basics
  • Familiarity with virtualization and cloud services

Work Rights

Not specified

Tailored Resume

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