It Automation Engineer (hybrid, Bangalore)

Smartsheet

Bangalore, India
On-site
3+ years it or devops experience
Powershell and python scripting
Freshservice workflow automation
Smartsheet is seeking an experienced IT Automation Engineer to drive initiatives that streamline operations and reduce manual effort across thousands of employees

Job Summary

  • Smartsheet is seeking an experienced IT Automation Engineer to drive initiatives that streamline operations and reduce manual effort across thousands of employees.
  • The role involves developing Freshservice orchestrations integrated with core systems like Active Directory, Microsoft 365, and Jamf using APIs.
  • Candidates must possess strong scripting skills in PowerShell and Python to automate repetitive Tier 1 tasks and optimize service maintenance workflows.

Matching Summary

Smartsheet is seeking an experienced IT Automation Engineer to drive initiatives that streamline operations and reduce manual effort across thousands of employees.

Skills & Requirements

Must-have

  • 3+ years IT or DevOps experience
  • PowerShell and Python scripting
  • Freshservice workflow automation
  • API integration with AD and M365
  • Endpoint management with Intune

Nice-to-have

  • Strong analytical problem-solving skills
  • Experience with RPA platforms
  • Effective technical communication
  • Discipline in technical documentation
  • Curiosity for process optimization

Key Requirements

  • 3+ years of IT or DevOps experience
  • Proven automation portfolio with specific tools
  • Strong grasp of ITSM processes

Work Rights

Not specified

Tailored Resume

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