Senior Executive, Policy Servicing-2

Prudential Corporation Asia Ltd

Kuala Lumpur, Malaysia
On-site
Policy service requests processing
Shield function workflow
Service level agreement adherence
Prudential Corporation Asia Ltd is seeking a Senior Executive for Policy Servicing in Kuala Lumpur, Malaysia. The role involves processing customer policy service requests with a focus on accuracy and adherence to service standards, requiring at least 1-2 years of relevant experience

Job Summary

  • This role involves processing customer Policy Service requests on a day-to-day basis, ensuring accuracy and adherence to service level agreements.
  • Key responsibilities include managing workflow verification, refunds, policy changes, and terminations within the Shield function.
  • The company fosters a culture of diversity and inclusion, providing a platform for employees to grow and succeed in their careers.

Matching Summary

Match Score: 75

Prudential Corporation Asia Ltd is seeking a Senior Executive for Policy Servicing in Kuala Lumpur, Malaysia. The role involves processing customer policy service requests with a focus on accuracy and adherence to service standards, requiring at least 1-2 years of relevant experience.

Skills & Requirements

Must-have

  • Policy Service requests processing
  • Shield function workflow
  • Service Level Agreement adherence

Nice-to-have

  • Customer-oriented
  • Work under pressure
  • High level of integrity

Key Requirements

  • 1-2 years of experience in Health insurance policy servicing
  • Experience working in the Shield function
  • Degree holder
  • Proficient in MS Office

Work Rights

Not specified

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