Resolve customer issues from inbound correspondence
Manage payment programs and audit reporting
Remediate customer issues within service levels
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Best Egg is seeking a Backoffice Support Associate in Wilmington, DE, to enhance customer experience by resolving issues related to inbound correspondence, while fostering a culture of inclusivity and collaboration. The company emphasizes employee growth opportunities and values teamwork, clarity, and customer-centric innovation.
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Job Summary
The role involves resolving customer issues originating primarily from inbound correspondence, including death certificates and bankruptcy notices.
Best Egg is a market-leading financial platform aiming to help customers build financial confidence through installment lending solutions.
Barclays has entered into an agreement to acquire Best Egg, offering increased employee growth opportunities across a global brand.
Matching Summary
Match Score: 75
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Best Egg is seeking a Backoffice Support Associate in Wilmington, DE, to enhance customer experience by resolving issues related to inbound correspondence, while fostering a culture of inclusivity and collaboration. The company emphasizes employee growth opportunities and values teamwork, clarity, and customer-centric innovation.
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Skills & Requirements
Must-have
resolve customer issues from inbound correspondence
manage payment programs and audit reporting
remediate customer issues within service levels
enhance customer experience and process efficiencies