You will play a crucial role in ensuring the smooth and efficient running of the hotel's front office operations
Job Summary
You will play a crucial role in ensuring the smooth and efficient running of the hotel's front office operations.
This full-time position is based in Mount Isa, Queensland, and is responsible for leading a team of front desk associates to deliver exceptional customer service to our guests.
Enjoy benefits like ALL Heartist Membership, Friends & Family Discounts, and access to world-class training and career development programs.
Matching Summary
You will play a crucial role in ensuring the smooth and efficient running of the hotel's front office operations.
Skills & Requirements
Must-have
Exceptional customer service delivery
Leading front desk associates
Overseeing daily operations
Resolving guest issues professionally
Monitoring key performance metrics
Nice-to-have
Passion for inspiring teams
High standard of grooming
Adaptable and committed to improvement
Additional languages are a plus
Key Requirements
Minimum 1 years' experience as department head
Strong leadership skills
Excellent communication skills
Demonstrated ability to handle high-pressure situations