Customer Care Representative

Rentokil Initial

NY, United States
Hourly: $17.00 - $27.00; bonus/equity: performance...
Maintain good customer relations
Gather customer information
Answer billing questions
Our CSR’s are the first contact to help resolve customers' concerns, making customers feel confident that their concerns will be handled promptly and professionally

Job Summary

  • Our CSR’s are the first contact to help resolve customers' concerns, making customers feel confident that their concerns will be handled promptly and professionally.
  • Benefits start day 1 for full-time colleagues with no waiting period, including health benefits, a 401(k) with company match, and paid time off.
  • A career with the Rentokil family of companies offers professional trajectory filled with opportunity, rewarding high performance, and promoting from within.

Matching Summary

Our CSR’s are the first contact to help resolve customers' concerns, making customers feel confident that their concerns will be handled promptly and professionally.

Salary

Hourly: $17.00 - $27.00; Bonus/Equity: Performance incentives, commissions; Benefits: Health, Dental, Vision, Disability, Life Insurance, 401(k) with match, Vacation, Sick days, Holidays

Skills & Requirements

Must-have

  • Maintain good customer relations
  • Gather customer information
  • Answer billing questions
  • Work as a team
  • Sell the value of our services

Nice-to-have

  • Courteous, knowledgeable, and empathetic
  • Make customer feel confident
  • Professional and personal growth opportunities
  • World-class team rewards high performance

Key Requirements

  • High school diploma or GED
  • Excellent listening and communication skills
  • Pleasant phone voice
  • Multitasking skills
  • Work under pressure
  • Attention to detail
  • Organization and time management skills
  • Available to work Monday-Friday and Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter