Gn - Song - Service - Microsoft Crm - Specialist

Halfspace ApS

Gurugram, India
**
Microsoft dynamics 365 customer service
Microsoft dynamics 365 marketing
Microsoft dynamics 365 sales
** Halfspace ApS is seeking a Microsoft CRM Specialist with expertise in Microsoft Dynamics 365 to design and implement solutions that optimize business performance. The ideal candidate will possess strong analytical skills and project management experience while working collaboratively with clients on CRM initiatives. **

Job Summary

  • You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance.
  • Serve as CRM solution consultant and if required, perform hands-on delivery of customer interaction solution (Microsoft Dynamics 365 Customer Service, Marketing & Sales modules).
  • Participate in pre-sales activities including response to RFPs, creating ‘Proof of Concept (POC), creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc.

Matching Summary

Match Score: 75

** Halfspace ApS is seeking a Microsoft CRM Specialist with expertise in Microsoft Dynamics 365 to design and implement solutions that optimize business performance. The ideal candidate will possess strong analytical skills and project management experience while working collaboratively with clients on CRM initiatives. **

Skills & Requirements

Must-have

  • Microsoft Dynamics 365 Customer Service
  • Microsoft Dynamics 365 Marketing
  • Microsoft Dynamics 365 Sales
  • Requirements Gathering
  • Process Mapping
  • Solution Design
  • Process Optimization

Nice-to-have

  • Contact Centre Platform
  • Power Platform expertise
  • Salesforce CRM exposure
  • North America/Canadian projects experience

Key Requirements

  • Minimum 3-6+ years of experience
  • MS Dynamics 365 CRM certification
  • MBA/PGDM from a tier 1 or 2
  • Minimum 3 years of experience working on a CRM platform
  • Must have worked on Proposals and contributed to business development work
  • Must have worked as Product Owner in implementation projects
  • Delivered 3-4 CRM transformation programs

Work Rights

Not specified

Tailored Resume

Cover Letter