Home Fraud Team Leader

Hastings Direct

Bexhill, United Kingdom
Hybrid
Claims fraud technical knowledge
Manage colleagues workloads and performance
Implement fraud strategy
You’ll be enhancing the team’s performance in line with our Anti-Fraud strategy by providing operational leadership, effective coaching delivery and supporting in indemnity spend reduction and customer risk protection

Job Summary

  • You’ll be enhancing the team’s performance in line with our Anti-Fraud strategy by providing operational leadership, effective coaching delivery and supporting in indemnity spend reduction and customer risk protection.
  • We provide insurance for over four million customers, but we know there’s even bigger opportunity out there.
  • In addition to a competitive salary you will also receive… Flexible working – we champion a flexible hybrid working approach.

Matching Summary

You’ll be enhancing the team’s performance in line with our Anti-Fraud strategy by providing operational leadership, effective coaching delivery and supporting in indemnity spend reduction and customer risk protection.

Skills & Requirements

Must-have

  • Claims Fraud technical knowledge
  • Manage colleagues workloads and performance
  • Implement Fraud strategy
  • Stakeholder management experience
  • Collaborative approach to problem solving
  • Strong coaching ability

Nice-to-have

  • High performing team motivation
  • Self-awareness and understanding of others
  • Flex leadership and communication style
  • Nurturing 4Cs culture

Key Requirements

  • Demonstrable experience in managing colleagues
  • Experience implementing Fraud strategy
  • Experience meeting team quality and development needs
  • Experience supporting colleagues with 121s
  • Claims Fraud technical knowledge

Work Rights

Not specified

Tailored Resume

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