Customer Service Representative Ii

GPC Tools & Equipment Sydney

Sulphur, LA, United States
Customer expectation management
Negotiating sale and purchase price
Building customer relationships
The Customer Service Representative II ensures customer expectations are accurately determined and are fully met

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.
  • The work location for this role will be located in Sulphur, LA.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and are fully met.

Skills & Requirements

Must-have

  • Customer expectation management
  • Negotiating sale and purchase price
  • Building customer relationships
  • Maintaining inventory levels
  • Sourcing products from inventory
  • Determining cost-effective shipping

Nice-to-have

  • Relating to the customer
  • Driving process improvements
  • Handling challenging inquiries
  • Knowledge of Power Transmission
  • Knowledge of Industrial/Contractor supplies

Key Requirements

  • 3-5 years of related experience
  • High school diploma or GED
  • Excellent communication skills
  • Ability to multi-task
  • Strong computer skills
  • Strong negotiation skills
  • Basic product knowledge
  • Reliability, organization, attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter