Personal Banking Associate - Conception Bay South

TD

Conception Bay South, Newfoundland and Labrador, Canada
Base: $43,900 - $58,600 cad; bonus/equity: not spe...
Customer service transactions
Provide information and advice
Understand customer needs
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, a typical day may involve engaging customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development being defining features of the colleague experience.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $43,900 - $58,600 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Understand customer needs
  • Promote products and services
  • Digital education for customers
  • Handle cash and non-cash transactions

Nice-to-have

  • Build impactful relationships
  • Can-do attitude
  • Positive and equitable work environment
  • Share industry knowledge

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office, branch software, and internet
  • Knowledge of banking solutions and processes
  • Strong administration, organizational, planning and time management skills
  • Strong communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter