This role involves defining how the organization detects, responds to, and prevents issues while eliminating toil and raising the reliability bar for critical systems
Job Summary
This role involves defining how the organization detects, responds to, and prevents issues while eliminating toil and raising the reliability bar for critical systems.
The candidate will lead the evolution from reactive incident response to proactive reliability engineering, improving MTTD, MTTR, and automated detection rates.
Salesforce offers a competitive base salary range of $197,300 - $313,700 annually depending on location, along with comprehensive benefits including medical, dental, vision, and equity.
Matching Summary
This role involves defining how the organization detects, responds to, and prevents issues while eliminating toil and raising the reliability bar for critical systems.
Salary
Base: $197,300 - $313,700 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life insurance, 401(k), stock purchasing program
Skills & Requirements
Must-have
12+ years engineering operations experience
Automating complex operational workflows
Incident management and observability expertise
Distributed systems and microservices knowledge
Infrastructure as Code and DevOps practices
High-availability customer-facing system operation