Produktleder For Service Desk

Storebrand

Lysaker, Norway
Not specified; not specified; comprehensive benefi...
Experience with ai-based solutions
Strong background in automation processes
Knowledge of atlassian jira and confluence
The role involves leading the transformation of the Service Desk into a support center for agentic AI solutions and low-code/no-code platforms

Job Summary

  • The role involves leading the transformation of the Service Desk into a support center for agentic AI solutions and low-code/no-code platforms.
  • Candidates must have solid experience as a developer with a deep understanding of automation and business processes.
  • Storebrand offers extensive benefits including health insurance, on-site physiotherapy, and a strong focus on continuous learning through internal forums.

Matching Summary

The role involves leading the transformation of the Service Desk into a support center for agentic AI solutions and low-code/no-code platforms.

Salary

Not specified; Not specified; Comprehensive benefits package including health insurance and pension

Skills & Requirements

Must-have

  • Experience with AI-based solutions
  • Strong background in automation processes
  • Knowledge of Atlassian Jira and Confluence
  • Proficiency with Genesys chat and telephony
  • Familiarity with Power Apps and Copilot Studio

Nice-to-have

  • Creative and experimental approach to scaling
  • Experience with Citizen Development platforms
  • Ability to lead diverse teams across locations
  • Fluency in Norwegian, Swedish, and English

Key Requirements

  • Solid experience as a developer
  • Technical understanding of automation processes
  • Fluency in Norwegian/Swedish and English

Work Rights

Not specified

Tailored Resume

Cover Letter