Client Success Manager - Health & Pharma- Ontario Remote

ICUC

Ontario, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
Social media management experience
Enterprise client management
Organic social media management
Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals

Job Summary

  • Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.
  • You will work closely with the people on the revenue and operations teams, in addition to your director, to grow and retain your accounts.
  • A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees.

Matching Summary

Your mission is to retain and grow their business by identifying and implementing the ICUC products and services that will help them recognize value and meet their goals.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: medical, dental, RRSP, paid time off, and/or other benefits

Skills & Requirements

Must-have

  • Social media management experience
  • Enterprise client management
  • Organic social media management
  • Client reviews and presentations
  • Salesforce Opps and Projects
  • Microsoft PowerPoint and Teams

Nice-to-have

  • Entrepreneurial thinking
  • Service-oriented ethos
  • Team player
  • Strategic thinker
  • Proficiency in additional languages

Key Requirements

  • At least 3 years of experience
  • Agency setting experience preferred
  • Paid social media strategies expertise
  • Community management experience
  • Strategic planning and reporting experience
  • Sprinklr, Khoros, and Sprout familiarity
  • Willingness to travel
  • Criminal Record Check required

Work Rights

Not specified

Tailored Resume

Cover Letter