Collections Specialist

Dogpawz

Unknown
Accounts receivable management
Customer billing problem resolution
Payment negotiation and arrangements
Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly

Job Summary

  • Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly.
  • The specialist must comply with the established UPS policies and procedures and provide thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly.

Skills & Requirements

Must-have

  • Accounts Receivable management
  • Customer billing problem resolution
  • Payment negotiation and arrangements
  • Use of proprietary software programs
  • Customer account reconciliation
  • Strong verbal and written communication
  • Fast-paced production environment

Nice-to-have

  • Excellent analytical and problem resolution skills
  • Ability to work extensive phone and email communication
  • Coordination with various departments
  • Improving customer relations
  • Report preparation and publishing

Key Requirements

  • Bachelor’s degree
  • Accounts Receivable, Collections & Billing knowledge
  • Prior inbound/outbound calling experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter