Job Summary

• Provide detailed support to clients regarding daily banking products such as payments, cards, and online banking through various communication channels.
• Manage end-to-end execution of client requests and complaint resolution while adhering to applicable legislation and risk processes.
• Demonstrate flexibility to switch between chat, voice, and video channels according to business needs while maintaining high productivity.

Matching Summary

Skills & Requirements

Key Requirements

• Fixed term employment contract
• Adherence to ING rules and policies
• Ability to work with minimum supervision

Work Rights