Senior Success Guide - Marketing Cloud

Salesforce

Base: $99,400 - $150,300 annually; bonus/equity: n...
Not specified
4+ years relevant experience
Salesforce administrator certification
Marketing cloud email specialist or administrator certification
Salesforce is seeking a Senior Success Guide for their Marketing Cloud division, focusing on providing expert guidance to customers to enhance their adoption of Salesforce products. The ideal candidate will possess strong technical skills, relevant experience, and a consultative approach to customer engagement

Job Summary

  • The Success Guide provides proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt products.
  • Candidates will deliver 1:1 expert coaching sessions and ad-hoc success engagements to help customers achieve their business outcomes.
  • Salesforce offers a variety of benefits including time off programs, medical, dental, vision, mental health support, and paid parental leave.

Matching Summary

Match Score: 85

Salesforce is seeking a Senior Success Guide for their Marketing Cloud division, focusing on providing expert guidance to customers to enhance their adoption of Salesforce products. The ideal candidate will possess strong technical skills, relevant experience, and a consultative approach to customer engagement.

Salary

Base: $99,400 - $150,300 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), stock purchasing program

Skills & Requirements

Must-have

  • 4+ years relevant experience
  • Salesforce Administrator certification
  • Marketing Cloud Email Specialist or Administrator certification
  • Knowledge of HTML, Javascript, XML, API
  • Consultative customer-focused approach

Nice-to-have

  • SQL database concepts understanding
  • Programming abilities in Java, PHP, JavaScript, AMP Script
  • Experience with Data Cloud certification
  • Marketing Cloud Developer Certification
  • Peer shadowing and mentorship experience

Key Requirements

  • Degree or equivalent relevant experience required
  • Trailhead Ranger Agentblazer Innovator Status
  • Salesforce Certified Marketing Cloud Account Engagement Specialist (Alternative)
  • Validated expertise through official Salesforce certifications

Work Rights

Not specified

Tailored Resume

Cover Letter