Guest Relations, Zelo Restaurant

Four Seasons Hotels Ltd

Milan, Italy
Base: competitive salary + wages; bonus/equity: no...
Exceptional guest service skills
Food & beverage computer systems operation
Reservation and table management
The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences

Job Summary

  • The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences.
  • This role is dedicated to providing exceptional quality and service to our guests and involves managing the host stand and ensuring cleanliness and proper setup of dining areas.
  • We offer competitive salary, comprehensive benefits, excellent training and development opportunities, and employee experience initiatives including recognition programs and ESG events.

Matching Summary

The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences.

Salary

Base: Competitive Salary and wages; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including complimentary dry cleaning and meals

Skills & Requirements

Must-have

  • Exceptional guest service skills
  • Food & Beverage computer systems operation
  • Reservation and table management
  • Menu knowledge and communication skills

Nice-to-have

  • Experience in luxury hotels
  • Team collaboration
  • Employee recognition and development focus

Key Requirements

  • 1-2 years Food & Beverage experience
  • Fluency in English and Italian
  • Legal right to work in Italy

Work Rights

Must possess legal right to work in Italy

Tailored Resume

Cover Letter