Eligibility Officer

144

Adelaide, South Australia, Australia
Not specified; not specified; generous employee be...
Fully remote
Strong customer service focus
Excellent written and verbal communication skills
Ability to analyze information for decision making
The role involves investigating and gathering evidence to determine whether to accept or reject workers compensation claims

Job Summary

  • The role involves investigating and gathering evidence to determine whether to accept or reject workers compensation claims.
  • Employees will manage inbound and outbound calls while directing customer queries and assisting with claim documentation.
  • The company offers a corporate wellbeing program, flexible work arrangements, and up to 16 weeks of paid parental leave.

Matching Summary

The role involves investigating and gathering evidence to determine whether to accept or reject workers compensation claims.

Salary

Not specified; Not specified; Generous employee benefits including incentive scheme and salary reviews

Skills & Requirements

Must-have

  • Strong customer service focus
  • Excellent written and verbal communication skills
  • Ability to analyze information for decision making
  • High attention to detail and organizational skills

Nice-to-have

  • Problem solving abilities
  • Informed decision making capabilities
  • Collaborative team culture
  • Commitment to diversity and inclusion

Key Requirements

  • Tertiary studies in business, law, or allied health
  • Previous experience in worker's compensation or insurance
  • Experience within a legal environment (advantageous)

Work Rights

Not specified

Tailored Resume

Cover Letter