Client Application Support Bb 1

TSYS

High school diploma or equivalent
Basic computer skills
Ability to research issues
The role involves resolving client and merchant technical support issues relating to point of service (POS) products such as dial-up card swipe terminals

Job Summary

  • The role involves resolving client and merchant technical support issues relating to point of service (POS) products such as dial-up card swipe terminals.
  • Employees utilize various databases to select the best processing method and explain solutions to clients to resolve inquiries.
  • The position requires maintaining an accurate and complete record of all inquiries and problems handled while working under close supervision.

Matching Summary

The role involves resolving client and merchant technical support issues relating to point of service (POS) products such as dial-up card swipe terminals.

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Basic computer skills
  • Ability to research issues

Nice-to-have

  • Previous customer service experience
  • 2 years relevant experience
  • Knowledge of POS products

Key Requirements

  • Minimum High School Diploma
  • No prior experience required
  • Basic computer proficiency

Work Rights

Not specified

Tailored Resume

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