Assistant Customer Care Manager

Clayton Home Building Group

Not specified; not specified; competitive benefits...
5+ years manufactured home building experience
Knowledge of 24 cfr part 3283 regulations
Team leadership and work order management
The Assistant Customer Care Manager is responsible for leading a team in managing warranty service requests and ensuring compliance with federal guidelines

Job Summary

  • The Assistant Customer Care Manager is responsible for leading a team in managing warranty service requests and ensuring compliance with federal guidelines.
  • Clayton offers excellent benefits including flexible health packages, competitive 401K matching, and paid time for volunteering through the Clayton Impact program.
  • This role requires frequent visits to production plants and potential exposure to outdoor weather conditions while maintaining strict safety protocols.

Matching Summary

The Assistant Customer Care Manager is responsible for leading a team in managing warranty service requests and ensuring compliance with federal guidelines.

Salary

Not specified; Not specified; Competitive benefits package including health, dental, vision, 401K matching, and paid parental leave

Skills & Requirements

Must-have

  • 5+ years manufactured home building experience
  • Knowledge of 24 CFR Part 3283 regulations
  • Team leadership and work order management
  • Ability to interpret federal safety codes
  • Strong interpersonal and communication skills

Nice-to-have

  • Passion for quality and attention to detail
  • Experience with Net Promoter Score processes
  • Ability to work under pressure
  • Basic Microsoft Office proficiency
  • Positive and eager to learn attitude

Key Requirements

  • High School Diploma or equivalent
  • 5+ years experience in manufactured home industry
  • Good driving record required
  • Ability to read and interpret policy documents
  • US work authorization (implied by location)

Work Rights

Not specified

Tailored Resume

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