Mental Injury Specialist

EML

Melbourne, Australia
Fully remote
Mental injury recovery & return to work strategy
Claims operational teams and client services partnership
Proactive service delivery
As a Mental Injury Specialist, you are dedicated to improving outcomes for workers with mental injuries and working in partnership with all claims operational teams and Client Services to deliver a specialised and proactive service which is outcome focused

Job Summary

  • As a Mental Injury Specialist, you are dedicated to improving outcomes for workers with mental injuries and working in partnership with all claims operational teams and Client Services to deliver a specialised and proactive service which is outcome focused.
  • Implement EMLs person centric Mental Injury Recovery & Return to Work strategy, with a focus on support for workers and their employers.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership.

Matching Summary

As a Mental Injury Specialist, you are dedicated to improving outcomes for workers with mental injuries and working in partnership with all claims operational teams and Client Services to deliver a specialised and proactive service which is outcome focused.

Skills & Requirements

Must-have

  • Mental Injury Recovery & Return to Work strategy
  • Claims operational teams and Client Services partnership
  • Proactive service delivery
  • Stakeholder communication and negotiation

Nice-to-have

  • Learning culture
  • Diverse and inclusive team culture
  • Work-life balance support

Key Requirements

  • Strong injury management capabilities
  • Mental health and medically complex cases experience
  • Mental health injury management experience
  • High-risk significant injury claims experience
  • Understanding of statutory acts and regulations
  • Insurance/workers insurance experience
  • Tertiary studies in Psychology preferred
  • Allied Health study advantageous
  • Mental health first aid certificate ideal

Work Rights

Not specified

Tailored Resume

Cover Letter