Not specified; not specified; benefits include fle...
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Post-sales adoption and value realization
Git branching strategies and version control
Software development lifecycle knowledge
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GitLab is seeking a Senior Customer Success Manager for a remote position in India, focused on driving customer adoption and satisfaction of its DevSecOps platform. The role involves serving as a trusted advisor, guiding customers through best practices, and translating product usage data into actionable insights.
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Job Summary
This role serves as a trusted advisor to customers, guiding them on GitLab's DevSecOps platform to drive adoption and measurable outcomes.
The successful candidate will lead workshops, establish Centers of Excellence, and translate product usage data into clear recommendations for stakeholders.
GitLab offers a globally distributed, all-remote work environment with benefits including flexible paid time off, equity compensation, and a growth fund.
Matching Summary
Match Score: 75
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GitLab is seeking a Senior Customer Success Manager for a remote position in India, focused on driving customer adoption and satisfaction of its DevSecOps platform. The role involves serving as a trusted advisor, guiding customers through best practices, and translating product usage data into actionable insights.
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Salary
Not specified; Not specified; Benefits include flexible PTO, equity, and home office support
Skills & Requirements
Must-have
Post-sales adoption and value realization
Git branching strategies and version control
Software development lifecycle knowledge
Continuous integration and deployment concepts
DevSecOps best practices expertise
Translating usage data into actionable insights
Nice-to-have
Trusted advisor relationship building
Workshop facilitation skills
Cross-functional collaboration experience
Openness to AI-driven workflows
Strategic account planning abilities
Key Requirements
Experience in customer-facing post-sales roles
Background in technical account management or professional services