The Cash Collection Representative is responsible for engaging with customers daily to foster strong relationships with the primary goal of securing outstanding payments for our operational units
Job Summary
The Cash Collection Representative is responsible for engaging with customers daily to foster strong relationships with the primary goal of securing outstanding payments for our operational units.
Perform daily collection activities and monitor overdue payments from customers.
Drive necessary actions to improve Days Sales Outstanding and reduce bad debt percentages.
Matching Summary
The Cash Collection Representative is responsible for engaging with customers daily to foster strong relationships with the primary goal of securing outstanding payments for our operational units.
Skills & Requirements
Must-have
Daily collection activities
Customer relationship management
Process customer payments
Oracle/SAP experience
Computer skills (Excel, Outlook, CRM)
Nice-to-have
Customer-oriented approach
Service-minded attitude
Collaborative and team-oriented
Credit collection qualification desirable
Use of collection automation tools
Key Requirements
2-4 years' experience in similar customer-focused roles
College-level education in Finance, Accounting, Business, or equivalent