Senior Manager, Customer Operations

Integer

Base salary + cash-based incentive program; compre...
10+ years medical device experience
Bachelor's degree in business
Lead customer operations team
The Senior Manager will provide leadership to the Customer Operations team while setting strategic direction to deliver exceptional service

Job Summary

  • The Senior Manager will provide leadership to the Customer Operations team while setting strategic direction to deliver exceptional service.
  • This role acts as the site-based customer champion, developing forecasts for the S&OP process and supporting factory direct customers.
  • The company offers a comprehensive benefits package including immediate eligibility for medical, dental, vision, and a 401(k) plan with matching.

Matching Summary

The Senior Manager will provide leadership to the Customer Operations team while setting strategic direction to deliver exceptional service.

Salary

Base salary and cash-based incentive program; Comprehensive benefits including medical, dental, vision, life insurance; 401(k) with company matching

Skills & Requirements

Must-have

  • 10+ years medical device experience
  • Bachelor's degree in business
  • Lead customer operations team
  • Manage order entry and quoting
  • Drive operational excellence

Nice-to-have

  • Oracle or SAP software knowledge
  • Experience reading design drawings
  • Strong problem-solving skills
  • ISO certification audit experience
  • Resilient and adaptable mindset

Key Requirements

  • Minimum 10 years experience in medical device field
  • Bachelor's degree preferred
  • Knowledge of FDA regulations and QMS
  • Experience with Oracle or SAP systems

Work Rights

Not specified

Tailored Resume

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