Field Service Technician (neptune) – Charlotte, Nc

Stryker Corporation

Charlotte, NC, USA
Base: $28.01 - $38.75 usd hourly; bonus/equity: no...
On-site
Troubleshooting and resolving customer issues
Building positive customer relationships
Documenting service results
As a Field Service Technician providing support for our Neptune rover, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with customers, and documenting service results

Job Summary

  • As a Field Service Technician providing support for our Neptune rover, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with customers, and documenting service results.
  • The environment and culture for this role is fast-paced and you’ll constantly be on the go, requiring the ability to solve complex problems while maintaining strong relationships with customers and internal partners.
  • Benefits include company vehicle, medical, dental, vision, prescription drug insurance, matching 401(k), paid vacation/sick time, and more.

Matching Summary

As a Field Service Technician providing support for our Neptune rover, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with customers, and documenting service results.

Salary

Base: $28.01 - $38.75 USD Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) match, etc.

Skills & Requirements

Must-have

  • Troubleshooting and resolving customer issues
  • Building positive customer relationships
  • Documenting service results
  • Ability to work independently
  • Strong time management skills
  • Proficient in Microsoft Office Applications

Nice-to-have

  • Self-directed initiators
  • Analytical problem solvers
  • Meticulous documenters
  • Experience with bio-medical equipment maintenance

Key Requirements

  • Minimum of 3 years technical service experience preferred
  • Valid driver's license with good driving record
  • High School Diploma or GED required
  • Ability to exert up to 75lbs of force occasionally

Work Rights

Not specified

Tailored Resume

Cover Letter