Senior Salesforce Developer

ServiceTitan

Salesforce service cloud development
Apex and lightning web components
Cti and telephony platform integration
This role involves shaping the customer journey by designing innovative Salesforce solutions that drive customer success in a multi-cloud environment

Job Summary

  • This role involves shaping the customer journey by designing innovative Salesforce solutions that drive customer success in a multi-cloud environment.
  • The team will leverage AI-powered models to predict customer behavior and optimize resource allocation for improved contact center performance.
  • Candidates must possess deep expertise in integrating Salesforce with contact center technologies like TalkDesk, Genesys, and Ring Central.

Matching Summary

This role involves shaping the customer journey by designing innovative Salesforce solutions that drive customer success in a multi-cloud environment.

Skills & Requirements

Must-have

  • Salesforce Service Cloud development
  • Apex and Lightning Web Components
  • CTI and telephony platform integration
  • REST/SOAP API development
  • CI/CD pipeline management

Nice-to-have

  • AI and machine learning integration
  • Conversational AI and NLP experience
  • Cross-functional collaboration skills
  • Proactive adaptation to changing requirements

Key Requirements

  • 5+ years of hands-on Salesforce development experience
  • Platform Developer I and II certifications required
  • BS/BA degree in Computer Science or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter