The role involves providing end-to-end service requests, incident management, and Level 3 support for M365 collaboration tools
Job Summary
The role involves providing end-to-end service requests, incident management, and Level 3 support for M365 collaboration tools.
Candidates will administer complex environments including Exchange on-premise, hybrid, and online configurations alongside various enterprise security tools.
This position offers the opportunity to join a pioneer team at UOB Innovation Hub 2, delivering trusted financial solutions with regional business exposure.
Matching Summary
The role involves providing end-to-end service requests, incident management, and Level 3 support for M365 collaboration tools.
Skills & Requirements
Must-have
Microsoft 365 administration experience
Exchange hybrid environment management
PowerShell scripting for automation
L3 incident and service request support
MDM Blackberry mobile suite administration
Nice-to-have
Experience with Trend Micro security tools
Enterprise Vault administration skills
Strong troubleshooting and triaging abilities
Ability to work in escalation support model
Key Requirements
6-9 years of relevant work experience
Proven expertise in M365 and Exchange administration