The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals to ensure timely, best-in-class assistance
Job Summary
The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals to ensure timely, best-in-class assistance.
This role involves overseeing day-to-day operations, managing team schedules, and ensuring service-level agreements are met while coaching team members.
Candidates must have excellent verbal and written communication skills to explain complex technical issues to both technical and non-technical audiences.
Matching Summary
The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals to ensure timely, best-in-class assistance.