Champion client needs while balancing business needs
Monitor service delivery execution and identify improvements
The Cigna Group is seeking a Client Manager for a 12-month renewable contract focused on fostering strategic client relationships and ensuring smooth service delivery. The ideal candidate should have 1-2 years of experience in the insurance industry or strategic relationship management, with strong interpersonal and analytical skills
Job Summary
Partner with sales consultants to achieve efficient implementation of new business and smooth transition of relationship into client management team.
Develop strategic relationships with key partners within the assigned portfolio and establish consultative approach to gain insight into the Voice of the Customer and understand the clients’ strategic business goals.
Liaise with key internal functions to drive for financial results and achieve high customer satisfaction levels through ‘client facing’ projects including satisfaction surveys, product development and service ops enhancements.
Matching Summary
Match Score: 85
The Cigna Group is seeking a Client Manager for a 12-month renewable contract focused on fostering strategic client relationships and ensuring smooth service delivery. The ideal candidate should have 1-2 years of experience in the insurance industry or strategic relationship management, with strong interpersonal and analytical skills.
Skills & Requirements
Must-have
Develop strategic relationships with key partners
Champion client needs while balancing business needs
Monitor service delivery execution and identify improvements
Meet persistency goals and finalize contract renewals
Provide subject matter expertise on healthcare regulation
Nice-to-have
Foster collaboration and value others' perspectives
Manage complexity and ambiguity
Nimble learning and network building opportunities
Key Requirements
1-2 years working experience in insurance or strategic relationship management
University degree holder preferred
Demonstrated strength in working with a wide range of stakeholders
Proven track record in building value-based relationships
Excellent analytical skills and attention to detail