Customer Service Delivery Advocate

Carvana

Montebello, CA, United States
Base: $22-$24 hourly; bonus/equity: performance-ba...
On-site
2 years of customer-facing experience
Physical ability to lift 50lbs
Valid driver's license required
Carvana is seeking Customer Service Delivery Advocates with at least two years of customer-facing experience to enhance the car-buying experience. The role involves delivering vehicles, handling customer paperwork, and performing physical tasks, with opportunities for career advancement and competitive pay

Job Summary

  • Customer Advocates deliver vehicles directly to customers' doors while reintroducing happiness into the car-buying process.
  • The role offers a competitive starting hourly rate of $22/hr with performance-based increases up to $24/hr within the first year.
  • Team members receive comprehensive benefits including 100% company-paid healthcare premiums, generous paid time off, and tuition reimbursement.

Matching Summary

Match Score: 85

Carvana is seeking Customer Service Delivery Advocates with at least two years of customer-facing experience to enhance the car-buying experience. The role involves delivering vehicles, handling customer paperwork, and performing physical tasks, with opportunities for career advancement and competitive pay.

Salary

Base: $22-$24 hourly; Bonus/Equity: Performance-based merit increases and Carvana Shares; Benefits: 401(k) match, overtime opportunities

Skills & Requirements

Must-have

  • 2 years of customer-facing experience
  • Physical ability to lift 50lbs
  • Valid driver's license required
  • Ability to work rotating shifts
  • English language proficiency

Nice-to-have

  • Self-motivated team player
  • Enthusiastic and energetic attitude
  • Clean driving record
  • Community involvement interest

Key Requirements

  • Must have or obtain Notary license within 90 days
  • Obtain Vehicle Verifier license for California employees
  • Obtain Chauffeur's license for specific states if applicable
  • Pass DOT Medical Card and drug test
  • Minimum 21 years of age

Work Rights

Not specified

Tailored Resume

Cover Letter