Customer Banking Specialist - Warnbro (33.75hr/wk)

CommBank

Warnbro, Western Australia, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Work collaboratively to deliver outstanding outcomes for every customer, referring them to specialists for complex needs.
  • Build rapport through proactive customer calls and participate in community events to represent the bank.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • personal loan applications
  • adhere to bank procedures
  • community engagement

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the center
  • holistic customer solutions
  • drive improvement
  • safety and wellbeing focus

Key Requirements

  • Ability to ask the right questions
  • Ability to find the right solutions
  • Comfortable working independently
  • Ability to refer to specialists
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter