Quality Control Analyst (swedish Speaker)

Kaizen Gaming

Sliema, MT
Competitive pyy; bonus scheme available; monthly m...
On-site
Native swedish language skills
Fluency in english
Quality assurance experience
The role focuses on performing random quality evaluations to maintain high levels of excellence in customer experience

Job Summary

  • The role focuses on performing random quality evaluations to maintain high levels of excellence in customer experience.
  • Candidates will provide actionable insights to Team Leaders to fuel coaching sessions and support calibration meetings.
  • Kaizen Gaming offers a hybrid work model, private health insurance, and unlimited access to Udemy for continuous training.

Matching Summary

The role focuses on performing random quality evaluations to maintain high levels of excellence in customer experience.

Salary

Competitive pay; Bonus scheme available; Monthly meal allowance included

Skills & Requirements

Must-have

  • Native Swedish language skills
  • Fluency in English
  • Quality Assurance experience
  • Customer service monitoring background

Nice-to-have

  • BPO environment familiarity
  • Data analysis tools proficiency
  • Cross-functional collaboration
  • Process improvement mindset

Key Requirements

  • Bachelor's degree or equivalent certification
  • Native Swedish speaker required
  • Experience in QA or call-center auditing

Work Rights

Not specified

Tailored Resume

Cover Letter