Fraud Investigations Officer

Arriva Group

Birmingham, United Kingdom
Base: £37k; bonus/equity: not specified; benefits:...
Experience conducting investigations and casework
Strong analytical and problem-solving skills
Ability to prepare detailed reports and case files
The role focuses on identifying, investigating, and supporting the resolution of suspected fraudulent activity across the rail network

Job Summary

  • The role focuses on identifying, investigating, and supporting the resolution of suspected fraudulent activity across the rail network.
  • Candidates will conduct interviews with suspects and witnesses while preparing high-quality investigation files and prosecution packs.
  • The position requires maintaining accurate case records and monitoring settlement processes to protect company revenue.

Matching Summary

The role focuses on identifying, investigating, and supporting the resolution of suspected fraudulent activity across the rail network.

Salary

Base: £37k; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience conducting investigations and casework
  • Strong analytical and problem-solving skills
  • Ability to prepare detailed reports and case files
  • Excellent written and verbal communication skills
  • Competent in Microsoft Office and case management systems

Nice-to-have

  • Experience within the rail industry or revenue protection
  • Knowledge of fraud patterns and investigative techniques
  • Experience managing settlements or payment plans
  • Awareness of working alongside data or analytical teams

Key Requirements

  • Experience handling sensitive or confidential information
  • Understanding of relevant legislation or ability to acquire it quickly
  • Ability to work independently and collaboratively
  • DBS check required upon hiring
  • Medical examination required upon hiring

Work Rights

Not specified

Tailored Resume

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