Not specified (assumed to be in-office based on the nature of the role)
6 months to 1 year call centre experience
Strong communication skills
Customer-focused
Interfile, a prominent South African fintech company, is seeking a CoJ Call Centre Agent to provide telephonic and email support. The ideal candidate should have call centre experience and strong communication skills, focusing on customer service and problem resolution
Job Summary
Join Interfile, a leading South African fintech company delivering large-scale digital payment and government service solutions used by millions of people.
You will provide professional telephonic and email support to users, assist with registrations, submissions, and payments, and ensure accurate logging and resolution of support queries.
This role focuses on first-call resolution, strong customer service, and efficient problem-solving within a structured call centre environment.
Matching Summary
Match Score: 75
Interfile, a prominent South African fintech company, is seeking a CoJ Call Centre Agent to provide telephonic and email support. The ideal candidate should have call centre experience and strong communication skills, focusing on customer service and problem resolution.