Director, Customer Value Architects

CrowdStrike

Customer value realization
Drive customer onboarding
Falcon flex adoption
The Director, Customer Value Architects directly manages a team of Customer Value Architects (CVAs) who serve as key partners to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction

Job Summary

  • The Director, Customer Value Architects directly manages a team of Customer Value Architects (CVAs) who serve as key partners to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.
  • Incumbents use leadership and their own experience to help their team deliver tailored, high-impact value proposals to prospective and existing accounts, and post-investment Executive Business Reviews that address our clients' unique cybersecurity needs.
  • CrowdStrike is a global leader in cybersecurity, protecting people, processes, and technologies with an advanced AI-native platform, and offers market-leading compensation and comprehensive wellness programs.

Matching Summary

The Director, Customer Value Architects directly manages a team of Customer Value Architects (CVAs) who serve as key partners to sales and customers, driving customer onboarding, Falcon Flex adoption, activation, and platform value realization while minimizing churn and contraction.

Skills & Requirements

Must-have

  • Customer value realization
  • Drive customer onboarding
  • Falcon Flex adoption
  • Minimize churn and contraction
  • Deliver high-impact value proposals
  • Executive Business Reviews
  • Demonstrate ROI and financial impact

Nice-to-have

  • Limitless passion
  • Relentless focus on innovation
  • Fanatical commitment to customers
  • Motivating, positive presence
  • Mentoring consultative effectiveness

Key Requirements

  • Expert leadership skill
  • Expert-level industry knowledge
  • C-level audience presentations
  • Financial acumen
  • Negotiation
  • Executive presence
  • Minimum 15+ years of relevant professional experience

Work Rights

Not specified

Tailored Resume

Cover Letter